Bottom-up, social knowledge generation will have significant impacts on the way work, and workers, are perceived by corporations. Management will have to develop new incentives for knowledge workers to contribute high-quality content. The most important element of this is time.
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I’m researching how people like you get support when you have questions or problems with things you own or buy. Sorry if that’s a sore subject…
I’d love to have your input — my survey absolutely should not take more than a minute. Your answer is anonymous (but if you’d like me to share the results with you, or just want to say hello, you can identify yourself).
Thanks for playing!