Twitter: Managing the inevitable

Del Harvey, head of Twitter’s Trust and Safety Team, gave a mildly sobering TED talk on the hazardous nature of running a messaging service that people use 500 million times a day.

Del’s examples are surprisingly innocuous, when you consider the odds that she and her team will encounter something genuinely nefarious on Twitter. A joke’s a joke, but this is worth thinking about: Does your tweet, or post, look like something with a dangerous payload? Are you giving people a reason to be afraid of it?

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